Privacy Policy

Last Updated: April 1, 2024

Thank you for visiting Chirp! OddBytes, LLC, and its officers, directors, agents, employees, representatives, internal operating units, affiliates, parents, subsidiaries, sublicensees, successors and assigns, and independent contractors (described as “Chirp,” “we,” “us” or “our”), is committed to protecting your privacy. Our privacy policy (the “Policy”) explains how we collect and use your personal information and demonstrates our commitment to collecting, using, maintaining, protecting, and disclosing your personal information fairly and responsibly. This Policy applies to your use of the website (the “Website”), as well as to any related or integrated technology, such as browser extensions and software applications applicable to Chirp (the “Software”) (collectively, the “Services”).

This Policy will help you understand our policies and practices with respect to privacy, and we expect you to read it. If you do not agree with our Policy, do not use the Website, install our Software, or use our Services.

1. Notice at Collection

The Categories and Pieces of Information We Collect

We may collect, or process on behalf of customers, certain categories of information that are stored in our log files. Examples may include the internet protocol (IP) addresses of our customers, your browser type, operating system, and information about how you navigate sites and links you click. We do not collect any other information, including sensitive information such as social security numbers, biometric data, or financial data.

For Influencers, as defined in our Terms, we may ask you to provide certain information voluntarily, including your email address, name, a username, and a password.

Use of Your Personal Information

Chirp may use the information it collects for a variety of legitimate reasons. For example, Chirp may use your information to improve your user experience, including the performance of its computer servers and to administer Services. We may also use your information to analyze trends, track Website visits, and gather other broad demographic information to assist us in identifying user preferences. We also use cookies, which are data that a website transfers to a user’s hard drive for record-keeping purposes. Our Services do not track users when they cross to third-party websites and do not respond to Do Not Track (DNT) signals.

2. How We Share Information With Others, and To Whom It Is Shared

The personal information Chirp collects from you is stored in our databases in the United States and is not shared with others. We may, however, compile aggregated data and non-personally identifiable information about our users and disclose the results of such aggregated information to our partners, service providers, advertisers, and/or other third parties for legitimate business purposes, including to maintain and improve our Services and to provide Linked Sites (as defined in our Terms).

Other than for the legitimate business purposes identified above, we do not share your personally identifiable information with third parties for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena, or court order); enforce an agreement we have with you; or to protect our rights, property, or safety, or the rights, property, or safety of our employees or others; (3) to address emergencies or acts of God; or (4) to address legal disputes or claims, including with persons demonstrating legal authority to act on your behalf.

3. Your Information is Processed in the United States

Chirp is located in the United States. Any information we collect from you through the Services will be processed in the United States.

4. We Use Commercially Reasonable Efforts to Secure and Store Your Information

We use commercially reasonable efforts to secure your personal information, but we cannot and do not assure that these measures will be sufficient to protect against all efforts to gain unauthorized access to the information.

Collected data is retained for only so long as needed to fulfill the purpose for which it was provided, or as long as is reasonably necessary for our legitimate business purposes. We may retain your information for longer periods if required by law, or in relation to legal claims.

5. Children’s Privacy

The Services are not intended for children under 18 years of age, and we encourage parents and guardians to monitor children’s online activities. No one under age 18 may provide any personal information to Chirp. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information via the Services to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.

6. European Economic Area (EEA) and United Kingdom (UK) Rights

If you are physically located in the EEA or the UK, you can learn about your personal data rights in this section.

Controller: For purposes of the General Data Protection Regulation (GDPR), Chirp is the data controller. We are a private company located in the United States, and you can contact our Data Protection Officer at [email protected].

Legal Bases: We only use, share, or collect your personal data (as defined in the GDPR) based on any of the below legal bases:

  • Fulfill Service Obligations: We need your personal data to provide a service you request or fulfill a contractual responsibility we have to you. In most cases, this refers to when we make our Services available to you in accordance with our Terms of Use.
  • Legitimate Interest: We have a legitimate interest to use your personal data in ways that you would expect such as to properly run our Services, improve the Services for you, advertise our Services, and protect our legal rights.
  • Consent: We have your consent to use your personal data for a specific purpose presented to you before we collect it. You can withdraw any consent you give through options provided via the Services or by contacting our privacy team at [email protected].

Personal Data Rights: You have certain rights related to your personal data which are listed below:

  • Access: You have the right to ask for information about the personal data we hold, how it’s used, and with whom we share it;
  • Portability: Where you provide us with personal data based on consent and it is reasonable for us to do so, you can ask us for a copy of it in a structured, machine-readable format and ask us to send this data to another data controller;
  • Correction: You can ask us to correct any personal data that is out of date or inaccurate;
  • Erase: In certain circumstances, you can ask us to delete your personal data that we store;
  • Object: If we process your personal data based on a legitimate interest, you can object to our legitimate interest. We will honor the request except when we have an overriding interest.
  • Restrict: You can ask us to stop or limit how we process your data while we respond to one of your requests.
  • Withdraw Consent: If you provide us with personal data based on consent, you can withdraw your consent at any time. We will consider your request and respond within a reasonable time period as required by applicable law.

Chirp will try to respond to requests as quickly as possible and no longer than 30 days, but some responses may take longer. Not all personal data is covered by the above rights, but we will always provide you with a response to your request. At times, we may require more information to confirm your identity before processing your request, or in cases where your request is unfounded, repetitive, or excessive, we may deny your request or charge a reasonable fee.

If you wish to make a complaint about how we process your personal data, please contact us at [email protected]. We take all complaints seriously and aim to resolve them with respect. Although we believe we can address most complaints with you directly, you may also choose to file a complaint with the relevant data protection authority.

7. California and Other State Privacy Rights

Certain U.S. state laws, including the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 (collectively, the “CCPA”), provide residents with specific rights regarding their personal information. Depending on the state, some of these rights may include:

  • Access Rights: You have the right to request that we disclose the categories and pieces of personal data we collect, use, disclose, and sell, as well as the business purposes for collecting your information.
  • Deletion Request Rights: Under certain circumstances, you have the right to request that Chirp delete any of your personal information that we collected from you and retained over the preceding 12 months.
  • Opt Out Rights: Because we may use advertising and analytics for targeted advertising purposes, you may have the right to direct us not to “sell” or “share” your personal information at any time (the “right to opt-out”).
  • Requests to Correct: You may have the right to request that we use commercially reasonable measures to correct any inaccurate information that we have about you.
  • Requests to Limit Use of Personal Information: Under certain state laws, you may direct us to only use your sensitive personal information (if applicable) for only those purposes that are necessary to perform our Services.
  • The Right Against Discrimination: We will not discriminate against you for exercising your privacy rights, consistent with various state laws.

Before granting any request, we are required to evaluate whether the applicable request is provided for under the state laws, as some rights may apply only to residents of certain states. In addition, only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. As such, we cannot grant a request until we are able to identify which personal information is associated with you, as well as your state residency. The type of information you must provide depends on the type of request you make.

Alternatively, we may use a third-party verification service to verify your identity. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You may only make a verifiable consumer request for Access twice within a 12-month period. If you believe you have a valid right to request any of the rights above, please reach out to us. To exercise the privacy rights to Access, Delete, Correct, and Limit personal information as described above,or to exercise your opt-out rights, please visit [email protected]. We try to respond to all confirmed consumer requests within 45 days of receiving them, or as otherwise permissible under the applicable law. If we need more time, we will reach out to explain why.

8. Appeal Rights

Certain states may allow residents to appeal a denial of a privacy-related request. If we decline to process your request, you may have a right to appeal by emailing [email protected]. We may reject your request for appeal if the state in which you reside does not allow a right to appeal.

9. Privacy Policy Updates

We may revise or update this Policy from time to time. If we make significant changes to how we handle personal information, we will post changes to the Policy on our site and change the date on the top of this page. Your use of our Services following the posting of changes on our website shall constitute your consent to the changes. If material changes are made, we will provide additional notice in advance (e.g., a disclaimer on our website).

7. Contact Us

If you want to contact us for any other reason unrelated to our privacy practices, you can send an email to [email protected].